Our Refund Policy
For hygiene and safety reasons, we do not accept returns on earrings due to the potential risk of contact with the piercing. Upon receiving your order, please inspect the items carefully. If you find that your item is defective, damaged, or if you received the wrong item, contact us immediately so we can assess the issue and resolve it to your satisfaction.
Please contact us at hello@littleott.com if you have any concerns regarding your order.
Sale items
All sales are final. Sale items cannot be refunded, returned or exchanged.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at hello@littleott.com within 7 days of receiving your itemand we will assess the issue and resolve it ASAP.
What is the No-Irritation Promise?
Our products are all made with Implant-Grade Titanium and are perfect for sensitive, allergy-prone ears. This is why we have a No-Irritation Promise to back our products. In the unfortunate events you do have a reaction to our Implant-Grade Titanium earrings, we will refund your order. We stand behind our promise and the main mission of our brand is to have little kids, like yours, enjoy these earrings without the worry of irritation or allergies.
Need help for any other issue?
Contact us at hello@littleott.com.